Community Transport

Topics covered in this section:
» What do we do?
» Who can use our service?
» What can our service be used for?
» How much will it cost you?
» How can you join as an individual?
» How can you join as an organisation?
» How can you book?
» What if you cancel your booking?

What do we do?

Epping Forest Community Transport (EFCT) was set up in 2001 to meet the special transport needs of Epping Forest District residents. Volunteer's private cars and EFCT minibuses are used to transport EFCT members on pre-booked journeys. The service is supported by Essex County Council, Epping Forest District Council, The Countryside Agency, the Rural Bus Challenge Fund, Parish Transport Grant and Epping Forest District Council.

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Who can use our service?

The service is available to all residents of the Epping Forest District who have limited mobility or who experience difficulty in accessing conventional public transport.

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What can our service be used for?

• Shopping
• Health appointments
• Visiting friends and family
• Social and Day Centres
• Further Education
• Rehabilitation classes
• Social events
• Lunch clubs
• Health appointments

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How much will it cost you?

Passengers help with the cost of each journey by making a contribution of £2 for any distance up to 5 miles. For journeys over 5 miles, 40p per mile is payable. This is paid to the driver at the end of each journey. All trips taken outside the Epping Forest District the passenger will need to pay the return miles for the driver. Group trips are payable at 80p per mile from parking area to the minibuses return.

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How can you join as an individual?

Individual annual membership is £6, renewable every July. Contact us to request an application form. When your registration is confirmed you will be given a membership number. You can then book our transport by phone.

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How can you join as an organisation?

First, your organisation should register with VAEF. A form for this is available here.The subscription fee depends on which of our services you wish to benefit from. VAEF membership does not mean automatic registration with EFCT. This is because not all members require the service.

To additionally register your need for transport, please complete an EFCT membership form which can be obtained by contacting us.

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How can you book?

Phone our booking line on 01992 564040 9.30am-12.30pm Monday-Friday. Please give at least 3 days notice of your journey and try to be as flexible as possible with your travel plans. We'll do our best to meet your needs, but this won't always be possible as we have limited resources. We aim to help as many people as we can so it may be necessary for you to share your journey with another passenger.

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What if you cancel your booking?

Please give us as much notice as you can if you need to cancel your trip - at least 24 hours if possible. If you phone on the day of the journey and we're unable to contact the driver, you'll still need to pay for the mileage from the driver's house to the pick-up point.

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All content ©2005-2009 Voluntary Action Epping Forest. All rights reserved. VAEF is supported by:

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